Email, call or text and you get a person who knows the software. No ticket portal, no chatbot, no tier one.
(307) 407-1915 — texting is fine, and is usually the fastest way to reach us mid-job.
Answered within one business day
Monday to Friday, 8:00 am – 5:00 pm Mountain Time. Evenings and weekends are picked up the next business morning. Ask and we will set up a screen share to walk through setup or importing your customers.
If you cannot invoice, cannot take a payment, or cannot get into your account — call or text. That is the fastest way through. By email, put URGENT at the start of the subject line and it jumps the queue.
Everything else — how do I add a technician, can Daedalus do X — gets the same one-business-day answer.
Four lines that usually save a day of back-and-forth:
A screenshot beats a description every time. Do not worry about redacting customer details — the same data is already in your account.
