DAEDALUS
Features

The whole shop, done properly.

Everything it takes to run an independent repair shop — in one place, designed so nothing is typed twice and nothing slips through. Here's what's in the box.

What's in the box

Built for the front desk and the bay

Records

Customers & vehicles

One record per customer, every vehicle they own, and a full service history kept by VIN — so the work you did follows the vehicle even when it changes hands. Move in from your old software without losing a thing.

  • Customer CRM with full contact + visit history
  • VIN-keyed service Logbook
  • CSV import from your current shop software
  • Fast VIN decode + vehicle lookup
Money

Estimates, invoices & payments

Write the estimate, send it for approval, turn it into a repair order, invoice when the work's done, and take payment — parts, labor, and tax carried through automatically at every step.

  • Estimate → RO → invoice in a few clicks
  • Parts, labor, fees, and tax handled for you
  • Card, cash and check in person — and online card payment
  • Clear payment ledger on every job
Your brand

Customer portal under your name

Customers sign in to a page that wears your shop's name and color — they see your business, not ours. Our byline lives in the footer, where it belongs.

  • Per-shop name, logo, and accent color
  • Self-service service history
  • Approve estimates from a phone
  • Take a deposit the moment the customer approves
Trust

Inspections & photos

Digital multi-point inspections with photo annotation. Show the customer the worn part instead of describing it — approvals come back faster when they can see what you see.

  • Multi-point inspection sheets
  • Photo capture + annotation
  • Send results straight to the customer
  • Declined work tracked for follow-up
Flow

Scheduling, dispatch & comms

Keep the bays full and the customer in the loop — appointments, a dispatch board, and a two-way message thread on every job so the whole conversation lives in one place you can actually find later.

  • Appointment + bay calendar
  • Dispatch board across the shop
  • Two-way SMS + comms timeline
  • Automated maintenance reminders
Insight

Reporting & the daily numbers

The figures that actually run a shop — car count, average RO, what's owed and what's owed to you — on a clean dashboard, plus smart write-ups that turn rough notes into customer-ready copy in a click.

  • KPI dashboard with industry benchmarks
  • Tech efficiency + comeback reporting
  • Smart write-ups for notes & summaries
  • Marketing campaigns (declined-service follow-up)
Your data

Three layers of ownership

We don't hold your shop hostage. Ownership is built in from the start, on every plan — leave whenever you want and take everything with you.

Cloud-managed

We run it, back it up, keep it fast. Export everything to CSV or JSON any time — no support ticket, no export fee, no waiting period.

Your own bucket

An encrypted backup of your entire shop lands in your own cloud storage every night, with a key only you hold. If we vanished tomorrow, you'd still have last night.

Your own hardware

Keep a live, read-only mirror of your shop on a computer you control. Same product, three layers deep — ownership measured in fact, not marketing.

Compare

Where Daedalus is different

The shop-management market is dominated by older tools that grew up around big fleet operations. Daedalus is built for the independent shop.

Daedalus Typical legacy software
Data ownership Cloud + your encrypted bucket + your own local mirror — leave anytime with everything Vendor-managed only; exports require a support ticket
Customer portal Wears your shop's name and color Branded as the vendor; your customers see their logo
Pricing Honest and simple — no per-tech surcharges, no multi-year lock-in Call-for-pricing, per-seat add-ons, annual contracts
Setup Same-day setup wizard plus optional CSV import Multi-week onboarding with a sales engineer
Built for Independent shops and mobile mechanics Large multi-location fleet operations
Interface Fast, modern, works on the phone in the bay Dated desktop software
AI Write-up, codes and history in one record — drafts the job, ranks the causes, you approve every change AI for marketing emails, or a second diagnostic subscription that never sees your repair orders
The AI

In the repair order, not in a second app

When shop software advertises AI it usually means marketing emails. Diagnostic AI is usually a separate subscription that never sees your repair orders. Daedalus keeps the write-up, the codes and the vehicle's history in one record, so the assistant is working from the same job you are.

Write-ups

Talk, don't type

Describe the job out loud, or paste the tech's rough notes. Daedalus drafts the complaint, cause and correction, then rewrites it in language the customer can actually follow — the same job, two audiences, without writing it twice.

  • Voice or pasted notes into a structured write-up
  • Customer-facing rewrite of the 3C text
  • Works from the phone in the bay
Diagnosis

Ranked causes from the codes

Give it the codes off the car and it comes back with the likely causes in order, each carrying the evidence behind it and how confident it is. It shows its reasoning, so a tech can agree with it or throw it out on the spot.

  • Ranked differential for one or more DTCs
  • Supporting sources and confidence shown per candidate
  • Open recalls pulled onto the repair order
Control

Nothing changes without your say-so

Every suggestion arrives as a change you look at before it lands: the repair order in front of you, the proposed edit beside it, and a yes or no. The part that writes to your database is ordinary code following rules — not the model. It cannot quietly edit a customer's repair order.

  • Review-then-apply on every AI edit
  • The assistant sees the record you have open
  • Turn AI off entirely in Settings → Features
Get started

Built for independent repair shops of all sizes.
No credit card required — most shops are up and running the same day.