Text messaging (SMS)

Text customers about their vehicle. The simplest option needs no setup — you text from your own phone with one tap. For automatic texts (status updates, reminders), connect your own Twilio account so the messages come from your number under your registration.

How texting works for your shop

OffNo texting features. Text from my phoneOne tap opens your phone's messaging app, pre‑filled with the customer + message. Free, works immediately, nothing to set up. You are the sender. Automatic — my Twilio account Daedalus sends texts automatically through your Twilio account + number. Requires a Twilio account with A2P 10DLC or toll‑free registration (see below). You remain the registered sender and are responsible for consent + compliance.

Why your own account? Carriers require the business that sends texts to be registered (A2P 10DLC or toll‑free verification). Using your own Twilio account keeps that registration — and the legal responsibility for lawful, consented texting — with your shop. Get started at twilio.com → buy a number → register for A2P 10DLC (or verify a toll‑free number) → paste the credentials above. Customer opt‑in is captured per customer on the customer's page.